There has been a fellow that has called every day to see if there has been a cancellation here. Every day, I tell him, sorry, but no. Send us an e-mail and if there is a cancellation, we'll definitely let you know.
Juan is an amicable fellow on the phone and we are on a first-name basis when he calls.
However, Juan did not heed the e-mail advice. We did have a cancellation and did Juan happen to call on those two days? Nope. No phone number or e-mail to let him know, so no joy for Juan.
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