You can ask and ask and ask. . .

And, it still doesn't do much good, at times.

Whenever folks check out, we always ask if they have everything out of the tree house (nothing left in the safe, nothing left plugged in, etc.).

Of course, the answer is always yes. And yet. . .

**We have an amazing array of chargers for different phones, etc., here that people have left behind;

**Also, a decent collection of shoes, shirts, socks (no drawers, thankfully). For those, we keep them for two weeks, contact the people, and if they don't want them, we give them away;

**Passports. You would think that this is the most important thing for most travelers, though we still get them left behind fairly regularly. Most of the time it is with folks that are driving to the other side of the country (4 to 6 hours) and we don't realize it until they are long gone. Some folks are just frantic, others are more relaxed about the passports.

One family from Switzerland just took it as it came, and didn't drive back. One of the drivers that we work with a lot, who lives by the San Jose Airport, dropped them off at their hotel the night before they flew out.

The mail service isn't the most reliable down here (certainly not for passports) and while there is UPS, FedEx, DHL, etc., the only real offices are at the airports. The others are just contractors, and very hard to track down.

When folks do ask to have things sent back to them, we accommodate them, and just ask for postage money to be reimbursed. At this point, we are batting about 2-for-20, or something abysmal like that, with folks that actually do send us money after they get their items.