No matter what you say or do.
A few nights after Christmas, two families of four showed up to check in. They arrived with energy and seemed to be ready to check in.
Not quite the case. They were from NYC and showed up with all of the bravado and chutzpah of the big city.
After about 5 minutes, they were reduced to crying, slobbering folks that were begging the one that made the reservation to take them away.
Fortunately, the person who made the reservation was somewhat in control and quieted the folks down.
It started from there. . .
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